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Saturday, February 28, 2009

Questions and Answers

No learning is taking place if there are no questions.

How good does it have to be? Good enough.

Good enough begs for more questions. Who will decide? What will they base the decision on? What will be used for comparison? What is the standard? Each of these questions will lead to more questions and--here is the key--someone will tire and yield the field.

The answerer, let's call him A, and the questioner, Q, will continue the dialogue until either A or Q tires or loses interest or runs out of time. When the process doesn't run to completion the result--let's say BI, but it could be almost anything--will be based on whatever perspective Q has developed from the answers already received.

But here we are back at "how good does it have to be?" How many questions and answers does it take? Of course it varies with the quality of both the questions and the answers. Some people are good at 20 questions and some never get it. In order to zero in, we should look at the track record.

If you're A and you're never satisfied--never get what you need--no matter who is in the Q role, then I suggest that we focus in on A as the probable source of whatever problems there are. If you're Q and what you're delivering is never good enough, then we should focus on Q.

What's your track record? Can you offer any insights? Do you need to stick with it longer? What can you do to keep the other guy engaged longer?

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