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Friday, February 27, 2009

More on Perspective

I worked for a company that had the hardest time getting new things started on schedule. Some new product or line of business would be announced with a grand opening date. Often the date was only a few weeks away. The problem was--over and over again--that the people who had to actually make the new thing happen found out about it at the time of the announcement.

So guess what happened? Either the schedule slipped and slipped again or the doors opened on something that was incomplete and holding all the pieces together was extremely hard on everyone involved. Is that what you guessed?

The root cause of this, as it turned out, was lack of the needed perspectives. Highly placed persons believed that they could make all the commitments for many of the enabling functions. In principle, this was true and needs were recognized and responded to AT A HIGH LEVEL. As any general or coach will tell you, the best strategy is only as good as the troops or players who have to execute it.

When we finally got a group together to analyze the situation, it became clear that no one person could know all that must be known to plan and implement the project. What was required was a meeting--as soon as possible--of representatives of all the business functions involved as well as those who are involved in everything (facilities, telecom, network...). All the perspectives only emerged in a group setting where people with specialized knowledge could bounce ideas around. Personal perspective expands in a group setting.

Again I ask, what perspectives are required for a successful BI implementation?

2 comments:

  1. Interesting, I have been part of a project that have worked too define a highlvl process and its subprocesses that we called "Strategy to Excution". Trying to solve exactly that you describe.

    It's a eyeopener when you work in a multiinternational company with a pretty decentralized organisation. How do you get the whole company to follow the strategy?

    We came to a few very interesting conclusions. What is your experience?

    As for your question I give you a few on the top of my head, at the same time. What is a perspective to you?.
    Perspectives from my point of view(perspective):
    The Enterprise Architeture and its future road map(Remember, a Enterprise Architecture should be able to hold different busniess, IS/IT perspectives/views)
    End User requirment
    Time
    Money
    Quality

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  2. No strategy is implemented by virtue of its announcement, though that is exactly the perception of many corporate leaders (role not function). It takes A LOT OF HARD WORK to implement a strategy. Strategies are not implemented overnight or on a news cycle or an accounting cycle.

    ReplyDelete